Privacy Policy

Effective January 1, 2026

Optimum Merced Concrete and Masonry, mercedconcreteandmasonry.com, info@mercedconcreteandmasonry.com

What this policy covers

Optimum Merced Concrete and Masonry is a masonry contractor in Merced, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page of our site, starting with our home page, and to the information you send us when you ask for an estimate. It doesn't cover other websites we link to, because those sites have their own policies.

Information you give us

When you fill out our estimate form, you give us information such as your name, phone number, email address, the address of the property and a description of the job. We ask for this so we can call you back, set up a visit and give you an estimate for your property.

Our contact form is hosted by an outside form service, so what you type into it passes through that service before it reaches us. If you call us at (209) 308-1015 or email us, we keep the details you share in the same way we keep form requests.

You don't have to give us any of this information to browse the site. We just can't reply to a request without a way to reach you.

Information collected automatically

Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay, the site that sent you to us and a general location based on your internet connection.

We may use analytics tools to collect this information so we can see which pages people use and fix the ones that aren't working. These tools look at visits in general, and we don't use them to identify you by name.

Cookies

Cookies are small files a website stores in your browser so it can remember your visit. Our site and the outside tools it uses, such as analytics and the contact form, may set cookies to keep pages working and to count visits.

You can block or delete cookies in your browser settings. The site will still work for reading, though some features, like the form, may not work as well if cookies are turned off.

How we use your information

We use the information you give us to answer your questions, schedule estimates, do the work you hire us for, send invoices and follow up on jobs. We use the technical information to keep the site running and to make it easier to use.

We don't sell your personal information, and we don't rent or trade it to other businesses for their marketing. We share it only with the services that help us run the business, such as the form service, analytics and our email and phone providers, or when the law requires it.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, handle any follow-up and keep the business and tax records we're required to keep. If you contacted us and never booked a job, we delete your details when we no longer need them to answer you.

Technical information collected by analytics tools is kept according to those tools' own settings, and it's usually stored in summary form rather than tied to you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep certain records, such as invoices for a job we've done for you, and we'll tell you if that's the case.

If you'd rather we didn't call or email you again, tell us and we'll stop. Depending on where you live, state law may give you more rights over your information, and we'll honor any request the law requires us to.

Keeping your information safe

We take reasonable steps to protect the information you send us, and we limit who on our team can see it to the people who need it for your job. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form.

Children's privacy

Our site is meant for homeowners and property owners, and we don't knowingly collect information from children under 13. If you think a child has sent us information, contact us and we'll delete it.

Changes to this policy

If we change how we handle information, we'll post the updated policy on this page. Changes apply from the time they're posted.

How to raise a privacy concern

If you have a question about this policy, want to make one of the requests above or think we've mishandled your information, call us at (209) 308-1015 or reach us through our contact page. Tell us what you're asking for so we can find your records and get back to you.

You can learn more about who we are and how we work on our About page.